Owner's details

Gradhoc Smart, S.L. is the owner of this website for commercial purposes, with the domain name In accordance with the provisions of current legislation on the Protection of Personal Data, we inform you that you are providing your data to the Data Controller:

Company name: GRADHOC SMART, S.L.

Trading name: GRADHOC
Tax identification number: B44594711

Registered with the Companies Registry of A Coruña, volume 3803, sheet 59, entry no. 1, page C62797

Address: Polígono Industrial Bergondo, C/ Parroquia de Guísamo, Parcela B-06, bajo – 15165 Bergondo – La Coruña


Liability and terms of use

Gradhoc Smart, S.L., the company responsible for this website, makes this document available to users, with which it complies with the obligations established in Law 34/2002, on Information Society Services and Electronic Commerce (LSSI-CE), as well as informing all users of the website about the conditions of use of the website.

Any person accessing this website assumes the role of user, committing to the observance and strict compliance with the provisions herein, as well as any other legal provision that may be applicable.

The user undertakes to make appropriate use of the content and services offered on the website, and for information purposes but not limited to, not to use them for: i) engage in activities that are illicit, illegal or contrary to public order, ii) disseminate content of a racist, xenophobic, pornographic, or terrorist nature, or which constitutes an infringement of human rights , iii) cause physical or logical damage to the website, that of its suppliers or third parties, iv) attempt to access and, where appropriate, manipulate email accounts or administration areas without express authorisation

The reproduction, distribution and public communication, in whole or in part, of the contents of this website, without the express authorisation of the owner, is expressly prohibited.

The owner reserves the right to modify any type of information that may appear on the website, without there being any obligation to give prior notice or inform users of these obligations, with publication on the owner’s website being understood to be sufficient.

Intellectual and industrial property and use of content

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text, images, trademarks, audio and video files, buttons, software files, colour combinations, and/or graphics, as well as its structure, selection, arrangement and presentation of its contents, are the property of the owner and are protected by the laws on Intellectual and Industrial Property, and their reproduction, distribution, public communication and transformation is prohibited except for personal and private use or when express consent is given, or if applicable, the owner has a licence or express authorisation from the authors to incorporate them into the website.

The designs, logos, text and/or graphics, photos and videos that do not belong to the owner and which may appear on the website belong to their respective owners, who are themselves responsible for any possible controversy that may arise with respect to the same. In any case, the owner has the express prior authorisation of the same.

All photographs and videos illustrating this website have all rights reserved, unless expressly mentioned otherwise, which will be specified at the foot of the photo/video or in the credits of each of the entries or pages of Gradhoc World, in which they are used.

The text contents are original and property of Gradhoc Smart, S.L. All such contents are licensed under a License Creative Commons Attribution-NonComercial-NoDerivatives 4.0 International Licence (CC BY-NC-ND 4.0). This licence allows the use of this content for NON-COMMERCIAL purposes, requiring only the attribution to the author and without derivatives, and the communication of its use to the email address: In any case, the sources will always be cited, attributing the ownership and authorship that legally corresponds in each case.

Any use not previously authorised by the owner shall be considered a serious breach of the author’s intellectual or industrial property rights.

To make any comments regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so via the contact form on the website.

Use of cookies

The owner’s website may use cookies (small text files that the server sends to the computer of the person accessing the page). This is a technique commonly used on the Internet to carry out certain functions that are considered essential for the correct functioning and visualisation of the site. The cookies used on the website area, in any case, of a temporary nature with the sole purpose of making their subsequent transmission more efficient and they disappear when the user’s session ends. Under no circumstances will cookies be used to collect personal information.

It is possible that the customer’s website may redirect to the content of third party websites. Given that the owner cannot always control the content posted by third parties on their websites, the owner accepts no liability whatsoever for such content. In any case, the owner undertakes to immediately remove any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content in question.

For more information, see the specific section on “Cookies Notice”.

Personal data protection policy

The owner complies with current Personal Data Protection regulations, and ensures the correct use and processing of the user’s personal data requested in certain areas of the website.

1- Purpose of processing

The data collected will be:

  • Those detailed in the Demo Request form (as well as those that you provide us with when attaching documentation or adding data in the comments section).
  • Those detailed in the E-books Download Request form.
  • Those detailed in the Partner Application form.
  • Those detailed in the registration form for our Newsletter.
  • Those detailed in our ‘Work with us’ section.

All the data requested will be mandatory when the fields in each form are marked with an asterisk, for access to the information and/or contents of the respective areas that request it. Failure to provide certain information marked as compulsory may mean that it will not be possible to process your request through the indicated forms.

This data is provided by the user, who is responsible for its accuracy and assumes that they have given their consent for the data to be processed.

In the event that you provide us with Personal Data of Third Parties, you are responsible for having informed and obtained their consent to be provided for the purposes indicated in the corresponding sections of this Privacy and Cookies Policy.
Gradhoc Smart S.L. may process your personal data for the following purposes:

  • To manage your browsing through the website.
  • To manage the Customer Service Department, to respond to queries, quotes, doubts, complaints or comments you may have regarding the information included on this website, as well as any other queries you may have.
  • To manage the registration and sending of weekly, fortnightly or monthly newsletters and bulletins.
  • To manage the fulfilment, maintenance, development and control of any relationship that Gradhoc Smart S.L. maintains with you.
  • To manage the download of our reports and e-books and information and communications about our products and services.
  • To manage the registration to the online Webinars about current issues and sectorial interest, and information about our products and services

2- Legitimacy of the processing of your personal data

Legitimation is based on the consent you give us by clicking on the “I accept the Data Protection Policy” button.

3- Recipients of Transfers.

We will not pass on your data to third parties.

We contract our virtual infrastructure on a cloud computing model through OFFICE 365.

4- Rights.

We inform you of your rights regarding Data Protection.

  • The right to request access to your personal data.
  • The right to request its rectification or erasure (right to be forgotten).
  • The right to request the restriction of their processing, and to object to their processing.
  • The right to data portability.

To exercise your rights, simply submit your request in writing and enclose a copy of your ID card.

Gradhoc Smart S.L. has the appropriate forms for this purpose. You only have to ask for them or submit your own letter to

6- Security measures

Gradhoc Smart S.L. has implemented the necessary technical and organisational measures to guarantee the security of your personal data and to avoid its alteration, loss and treatment and/or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks arising from human action or the physical and natural environment to which they are exposed.

Anti-spam policy

The owner declares its complete opposition to the sending of unsolicited commercial communications and to any type of conduct or manifestation known as “spam”, and also declares its commitment to the fight against this type of abusive practices.

Therefore, the owner guarantees the user that under no circumstances will the personal data collected on the website be assigned, shared, transferred or sold to any third party.

For the same reasons, the registration process should not be used to register e-mail addresses of third parties without the express consent of the persons concerned. Gradhoc Smart S.L. implements as a countermeasure to these practices a double opt-in mailing list that requires explicit confirmation by the owner of the email account indicated as the subscription address before receiving email communications.

In the event that a user still receives communications from this website without having registered, or without having given their express consent to such registration, they can unsubscribe from the links provided in the communication itself.

In addition, the user can contact us through the contact form maintained on the website, both to communicate what happened and to request the immediate removal of their data from our system.

Data hosting

For technical and service quality reasons, this website is hosted in the DPC of the company Redegal (privacy policy). This DPC is hosted in the Nixval DataCenter in Valencia (Spain). This DPC has the physical and logical security elements to be able to manage this website. This hosting has the following technical characteristics: 15GB of storage, 30GB of monthly transfer and daily, weekly and monthly backup of files and databases.

For similar reasons, the provision of the email subscription and newsletter service is carried out from the premises of the company Zoho Corporation B.V. (The Netherlands) (privacy policy).

Google Analytics

Google Analytics is a statistical data analysis service provided by the company Google Inc. (privacy policy). Gradhoc Smart S.L. uses this service to track usage statistics. Google Analytics uses cookies to help the website analyse statistical data about the use of the website (number of total visits, most viewed pages, etc.). The information generated by the cookie (including your IP address) will be directly transmitted to and stored by Google.

Google will use this information on our behalf for the purpose of generating statistical information about the use of Google will not associate your IP address with any other data held by Google. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

You may refuse treatment of the data or information by rejecting the use of cookies by selecting the appropriate settings on your browser; however, doing so will limit the full functionality of By using this website, you consent to the processing of data by Google in the manner and for the purposes set out above.

Consent to the processing of the user's personal data

Within the framework of its activities, offers the possibility of registering users to send communications by email, and to send messages through the contact forms.

By subscribing to the blog, making comments, or using the contact form, registering for job offers and/or sending your CV, you are giving your express consent to the processing of the personal data provided in accordance with the provisions of current legislation on the Protection of Personal Data.

These same actions also imply, except for the provisions of the prior information to which the user is entitled, the user’s express consent to the international transfer of data that occurs in terms of the LOPD due to the physical location of the facilities of the above-mentioned providers.

Social media privacy policy

In compliance with the current regulations on Personal Data Protection (LOPD) and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), Gradhoc Smart S.L. informs users that it has created a profile on the Social Networks LinkedIn and YouTube, with the main purpose of advertising its products and services.

The user has a profile on the same Social Media and has decided to join the page created by Gradhoc Smart S.L., thereby showing interest in the information published on the Media. By joining our page, you give us your consent to process the personal data published in your profile.

The user can access the privacy policies of the Social Media at any time, and can configure their profile to guarantee their privacy.

Gradhoc Smart S.L. has access to and processes the user’s public information, especially their contact name. This data is only used within the Social Media itself.

In relation to the rights of access, rectification, cancellation and opposition, which you have and which can be exercised before Gradhoc Smart S.L., in accordance with the current regulations on Personal Data Protection, you should bear in mind the following details:

– Access: this will be defined by the functionality of the Social Media and the ability to access user profile information.

– Rectification: this may only be satisfied in relation to information that is under the control of Gradhoc Smart S.L., for example, deleting comments published on the page itself. Normally, this right must be exercised through the Social Media.
– Cancellation and/or Opposition: as in the previous case, this can only be carried out in relation to that information that is under the control of Gradhoc Smart S.L., for example, to stop being linked to the profile.

Gradhoc Smart S.L. carries out the following actions:

– Access to the public information of the profile.
– Publication in the user’s profile of all information already published on the Gradhoc Smart page.

– Sending personal and individual messages through the Social Media channels.

– Updates on the status of the page that will be published on the user’s profile.

Users can always control their connections, delete content they are no longer interested in and restrict who they share their connections with by accessing their privacy settings.

For further information, please see our code of ethics.

Publications on Social Media

Once the user has joined the GRADHOC website, they may post comments, links, images or photographs or any other type of multimedia content supported by the Social Media. The user, in all cases, must be the owner of the content, hold the copyright and intellectual property rights or have the consent of the third parties concerned. Any post on the site, whether text, graphics, photographs, videos, etc. that infringe or are likely to infringe morality, ethics, good taste or decorum, and/or that infringe, breach or violate intellectual or industrial property rights, the right to image or the law, is expressly prohibited.

In these cases, Gradhoc Smart S.L. reserves the right to immediately remove the content, and may request the permanent blocking of the user.

Gradhoc Smart S.L. shall not be held responsible for the contents freely published by a user.

Users should be aware that their posts will be known to other users, so they are primarily responsible for their own privacy.

Images that may be posted on the page will remain on the Social Media.

Competitions and promotions on Social Media

Gradhoc Smart S.L. reserves the right to organise competitions and promotions, in which the user linked to its page may participate. The terms and conditions of each of these, when the Social Media platform is used for this purpose, will be posted on the same, in compliance with the LSSICE and any other regulations applicable to it.

The Social Media does not sponsor, endorse or administer, in any way, any of our promotions, nor is it associated with any of them.

Publicity on Social Media

Gradhoc Smart S.L. will use the Social Media to advertise its products and services. In any case, if it decides to use your contact details to carry out direct commercial prospecting actions, it will always be in compliance with the legal requirements of the LOPD and the LSSI-CE.

The recommendation of the Gradhoc website to other users, so that they can also enjoy the promotions or be informed of its activity, shall not be considered as advertising.

Publicity on Social Media

Below is the link to the privacy policy of each Social Media:
LinkedIn: privacy policy
YouTube: privacy policy

Limitations of liability

The owner is not responsible for the content of the sites corresponding to the external links included in the website.

The owner is not responsible for the possible server breakdowns, viruses, or any type of malfunction of the site for reasons beyond the owner’s control.

The owner is not responsible for the fraudulent use that third parties may make of the contents or technological elements provided on the website.

The owner is not responsible for the content freely posted by users on the owner’s social media.

User rights

In accordance with the provisions of the current regulations on Personal Data Protection, the user is informed that the exclusive purpose of the registration database is to send information on commercial news related to the website Only the owners will have access to their data, and under no circumstances will this data be given, shared, transferred or sold to any third party.

In accordance with the provisions of the LOPD, the user may at any time exercise their rights of access, rectification, cancellation and opposition before the Owner.

To facilitate the exercise of these rights, all communications include a link to unsubscribe, which will result in the immediate removal of the user’s personal data from our database.

Finally, we would like to inform you of your rights regarding data protection:

  • The right to request access to your personal data.
  • The right to request its rectification or erasure (right to be forgotten).
  • The right to request the restriction of their processing, and to object to their processing.
  • The right to data portability.

To exercise your rights, you can change your preferences and personal data in your user profile, or make a written request accompanied by a copy of your ID card.

Gradhoc Smart S.L. has the appropriate forms for this purpose. All you have to do is request them or submit your own letter to Gradhoc Smart S.L., to the following address: Polígono Industrial Bergondo, C/ Parroquia de Guísamo, Parcela B-06, bajo – 15165 Bergondo – La Coruña, or to the following email address:

Applicable law and jurisdiction

The conditions of use of the site, as well as the content of the legal notice, are governed by Spanish law.
For the resolution of all disputes or questions related to this website or the activities carried out therein, Spanish law shall apply, to which the parties expressly submit themselves, and the Courts and Tribunals of A Coruña, Spain, are declared competent jurisdiction for the resolution of any type of dispute that may arise from the use of this website as well as the contracting that may be carried out through it.